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Backup failure for Exchange 2007 with ‘Enable restore of indiviudal messages’ enabled. March 3, 2008

Posted by beblues in Failures.
Tags: , ,
5 comments

This applies to backups of Exchange 2007 databases when the option: ’Enable the restore of indiviudal mail messages turned [...]‘ is turned on.  See image.

ex2007-mailbox-enable.jpg 

The error is:

Job ended: Friday, Febuary 29, 2008 at 23:12:21 PM
Completed status: Failed
Final error: 0xe0001207 – To support individual mailbox message and folder restores from Information Store backups, you must download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft web site.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-4615

The link provided doesn’t take you the download page for the ‘MAPI Client and Collaboration Data Objects 1.2.1 package’.

However, here it is:

http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en

This is for version ‘06.05.7974′ which is newer than the version suggested in the Symantec support page.  Still, it’s fine to use this version.

After installation you’ll be asked to restart the server – this is required (I tried to get away with doing a restart but it still failed).

BEBlue